How long does shipping take?

Shipping times vary based on your location:

• Domestic (U.S.): 3-7 business days.
• Canada: 7-15 business days.

How much does shipping cost?

Shipping rates are calculated at checkout based on your location and order weight.

Do you ship internationally?

Currently, we only ship to the U.S. and Canada.

Can I cancel or change my order?

We process orders as quickly as possible, so cancellations or changes are not guaranteed. Please email us as soon as possible if you need assistance.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking number.

Do you offer gift wrapping?

At this time, we do not offer gift wrapping.

What is your return policy?

As a small business, we currently do not accept returns or exchanges. All sales are final. However, if your item arrives damaged or defective, please email us at bookishbabescollective@gmail.com within 7 days of receiving your order for assistance.

Are custom-made items returnable?

Custom-made items, such as stickers cannot be returned or exchanged. Please review sizing, product details, and descriptions carefully before placing your order.

What if my item is damaged or defective?

We take great care in ensuring your items arrive in perfect condition. If you receive a damaged or defective product, please contact us at bookishbabescollective@gmail.com within 7 days of receiving your order. Be sure to include your order number and photos of the damage so we can assist you promptly.

How long does it take to process my order?

As a small business, each order is carefully packed with care. Please allow 3–7 business days for processing before your items are shipped. During busy periods (like launches or holidays), processing times may take slightly longer.

We always strive to process orders as quickly as possible and often ship sooner than expected!

To ensure your Bookish Babes Collective cups stay magical and last a long time, please follow these care tips:

1. Hand Wash Only

Wash your cups gently by hand with warm, soapy water. Avoid using abrasive sponges or brushes that could scratch the design.

2. Avoid Dishwashers

Dishwashers can damage the print and the bamboo lids. Always hand wash for the best results.

3. Care for the Bamboo Lid

• Do not soak the bamboo lid in water.

• Wipe it clean with a damp cloth and let it dry completely.

• Store the lid in a cool, dry place when not in use.

4. Avoid Extreme Temperatures

These cups are not microwave or freezer safe. Use them for your favorite cool beverages.

If you have any other questions about your cups or care instructions, feel free to reach out to us on Instagram or our email, or check out our Instagram highlights for visual guides!